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A world of Medical Infusion Solutions

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Reimagining
drug delivery

About Eitan Group

Eitan Group is reinventing drug delivery across the continuum of care with connected, software-based solutions from the hospital to the home. Building new levels of interconnectivity for infusion systems, and integrating innovation with wearable drug delivery platforms, we are creating user-friendly, patient-centric solutions to meet evolving drug delivery needs.

Open Positions

Position: IT Group Manager
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, Q Core develops infusion pumps and their related accessory products. The SCM will lead all aspects of supply chain management including, but not limited to, purchasing, logistics, warehousing, inventory management, material forecasting, capacity planning and sourcing, master scheduling, inventory control and financial costing, as necessary for materials support to Q Core production facility. This position will provide leadership and direction on a cross functional basis.

  • Complete responsibility and hands on management of the organization IT Infrastructure including On premise VMWare based Data center, AWS hosted cloud servers and office 365 and various other cloud services.
  • Complete responsibility and hands on management of the organization servers. Windows servers management, installation patching and troubleshooting
  • Complete responsibility and hands on management of the organization security systems including: FortiGate firewalls, Anti-virus and other security related tools. Responsibility to define and implement the organization IT security policy – constantly adjusting it to changing business needs and regulations.
  • Manage IT team of qualify workers from the are of: Infrastructure, IS and project lead. Plan and execute IT projects. Manage teams of internal resources ( IT department and others related to other organization units) as well as third party vendors and service providers.
  • Manage the Helpdesk services making sure service level goals are planned, tracked and met.
  • Participation and leadership of complex Information systems projects involving Sap Business One as well as internally developed systems and tools.

Direct Manager: VP of operations

Job Skills

  • At least 3 years as system manager – responsible for at least 20 Virtual server and Ability to plan and execute complex corporate wide IT related changes and implementation of new technologies, tools and platforms
  • Participate and lead IT projects ( including requirements analysis, Planning, tracking project …)
  • FortiGate Firewalls
  • VMWARE High Availability Cluster – expert level
  • Microsoft Windows Server Administration – expert level
  • IBM Storage – basic knowledge
  • SAP business one – basic knowledge& experience both as an end user and as system admin in an organization running SAP B1
  • SQL Server & IIS – basic knowledge & hands on experience

Language skills:

  • Fluent English (written and verbal)

Personality:

  • Excellent interpersonal relationship; Must be a strategic thinker with confidence and speed in execution; Excellent analytical and negotiation skills are required
jobs@qcore.com
Position: Product Manager
Avoset Health

Avoset Health is a Medical Device company that develops and manufactures innovative medical equipment. Specifically, Avoset develops infusion pumps and related accessory products. Avoset health is an affiliated company of Q Core Medical.
We are looking for a Product Manager to join our team; supporting product, marketing and customer-facing activities.

  • Drive the ideation, technical development, and launch of new mobile and web applications.
  • Partner with stakeholders define KPIs and success metrics for the app holistically as well as specific user journeys.
  • Break down concepts captured in the overall vision and roadmap into epics, detailed user stories, requirements and validation criteria to feed into the agile development process.
  • Lead a cross functional team of UI/UX designers, developers and quality assurance professionals through story workshops, backlog grooming, ad-hoc whiteboard sessions to work through the details, development, validation, demos, pre-launch activities and post-launch stabilization.
  • Incorporate A/B testing, analytics, market research and consumer insights to refine roadmap and future capabilities to continually reinvent the user experience and grow sales, engagement and connection with our customers.
  • Measure performance, keep your pulse on the customer, anticipate bottlenecks, make trade-offs and take acceptable risks to maximize the benefit for our customer and business.
  • Stay informed of consumer, technology and app specific trends to inform future strategy and prioritization.

Direct Manager: Director of Marketing

  • Education: BA with strong academic record (strong preference for quantitative, scientific, or technical backgrounds)

Experience:

  • At least 2 years of experience in products / project management / R&D – Must
  • 1 to 3 years of experience in customer facing positions, implementation, marketing – advantage
  • 1 to 3 years of experience in web/mobile product management – advantage

Computer skills:

  • Full control of MS-Office applications – must

Language skills:

  • Fluent English (ability to present, speak and correspond with ease), mother tongue – advantage!
  • Hebrew – professional proficiency

Personality:

  • Ability to think and perform both tactically and strategically
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Deep understanding of business strategy and metrics
  • Passionate about building functional and engaging user experiences
  • Cross functional leadership experience
  • Entrepreneurial mindset, with a bias for customer focused innovation
  • Ability to multi-task and work well within a dynamic, fast-paced organization
jobs@avosethealth.com
Position: Director of Sales
Q Core Medical

Q-Core is a global leader in infusion delivery systems for hospital and ambulatory environments. We focus on developing, manufacturing, marketing and distributing safe, innovative infusion systems for patients and medical staff. Our systems provide improvements of patient safety while reducing complexity and costs of system management.

  • Responsibility for international sales
  • Set yearly sales goals and motivate distributors to achieve them
  • Maintain, build and manage distribution channels
  • Manage distributors to ensure excellent end-user experience
  • Develop strategies which align distributor needs with the company’s selling objectives
  • Provide pre and post-sales support to customers
  • Participate and represent the company in conferences and exhibitions
  • Assess account needs, analyze customer data and prepare plans to optimize customer satisfaction and overall business goals

 

  • Education:
    • Engineering/Life-Sciences/Economics degree from an accredited establishment
    • MBA- advantage

 

  • Job skills:
    • 3+ years’ experience in medical device sales, distributor management advantageous
    • Experience in creating high level of customer experience
    • Excellent negotiation skills
    • Excellent presentation skills
    • Technical background

 

 

 

  • Computer skills:
    • MS Office applications including Word, Excel, PowerPoint and Outlook
    • Experience with ERP systems- advantage
    • Experience with CRM systems- advantage

 

 

  • Language skills: Excellent English – writing and verbal

 

  • Personality:
    • Hands on approach
    • Excellent interpersonal relationship; Self-motivated; Independent;
    • Proactive
    • Team player

 

  • Other:
    • Extensive travels
jobs@qcore.com
Position: Development QA Engineer
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

We are looking for a talented and motivated engineer for the Quality Assurance Department.

Job Description

The development QA Engineer will be a part of the product QA team; He/she will be a QA focal point for the R&D projects for new and commercial products.

  • Attend R&D project routine meetings as the product QA team representative.
  • Review and approve deliverables and additional documents which are required for the R&D projects according to internal SOPs and regulatory requirements.
  • Participate in risk-evaluation processes related to R&D projects as the product QA representative.
  • Act as a QA leader of change controls initiated throughout the R&D products and for commercial products.
  • Conduct QA activities relating to data analysis and statistics, calibrations, SOP reviews and approvals, audit tasks and support of non-conformity investigations.

Direct manager: QA Product Team Leader

  • Education:Sc. in Biomedical\Biotechnology\Chemical Engineering
  • Job Skills: At least 2 years experience in QA or RA, preferably with R&D projects, in a medical device or pharma manufacturing company according to GMP and regulatory requirements (FDA QSR 820, ISO 13485)
    • Auditor qualification – an advantage
    • Experience in supporting sterile production – an advantage
  • Computer Skills: Full proficiency of all MS-Office applications
  • Language skills: English – fluent (reading, writing and speaking)
  • Personality: Motivated, committed, creative, team player and proactive.
jobs@qcore.com
Position: Complaints Analyst
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

We are seeking a high quality and trust-able employee to assure that our products comply with the strictest medical standards in the market

We are looking for a highly motivated quality oriented individual capable of fast learning and operating in high pace environment.

Job Description:

  • Generate, investigate, document and summarize customer complaints following the strict regulatory demands and company’s procedures
  • Provide feedback and background information of returned product investigation
  • Identify potential risks, customer dissatisfaction and escalate when relevant
  • Summarize properly complaint’s investigations and author sensitive closure letters to answer the Customer
  • Support other departments by making decisions on potential reportable events, including  external audits responses
  • Education: Engineer / Practical Engineer / Bachelor’s degree in any field.

Engineering / science – an advantage

  • Job skills:
    • Ability to work with cross-functional teams and to interact effectively with peers, management and customers
    • Knowledge of global Quality requirements for pharmaceutical or medical devices and combination products – an advantage
    • Familiarity with ERP systems or CRM – an advantage
  • Computer skills: Very good office skills (Word, Excel, PowerPoint)
  • Language skills: Fluent English – writing and verbal
  • Personality:
    • High motivated, “team player”
    • Paying attention to the small details and very well organized
    • Able to spend large amount of time solving complicated events in a stressful environment
    • Self-learning and responsible
jobs@qcore.com
Position: Inside Sales and Customer Service Manager
Eitan Group - USA

Eitan Group is focused on infusion therapy and technologies, developing future-ready systems for hospital care and ambulatory settings, as well as wearable solutions for easy self-administration. Eitan Group initially entered the infusion market with the launch of the Sapphire infusion system in 2009, and a decade later, with over 18 million liters of infusions completed, now consists of three affiliate companies: Q Core Medical, Sorrel Medical and Avoset Health. With a focus on innovating patient-centered care, and safety, the Eitan Group is re-imagining infusion therapy with connected, software-based solutions.

Purpose of the Position:

Reporting to the CEO of Eitan Group North America, the Inside Sales and Customer Service Manager is responsible for onboarding new customers and helping build our business and achieving a sales goals by supporting and facilitating sales of Sapphire products and product solutions.

 

Responsibilities (fundamental job duties):

  • Achieve inside sales goals set by the CEO
  • Qualify and develop leads and sell capital and accessory products over the phone
  • Demonstrate an in-depth knowledge of Sapphire products and services
  • Partner with field territory managers to identify and nurture leads and support ongoing sales
  • Provide necessary training support on the safety and the efficacy of products in the portfolio
  • Understand market trends and analyze customer buying patterns (Market Awareness)
  • Acquire and maintain current knowledge of competitor’s position in marketplace and implement selling strategies to win business
  • Take full responsibility for being up-to-date on:
    • Developmental goals, sales territory objectives and administrative requirements
    • Sales compensation plan and knowledge around analytics/reporting
    • Monthly sales forecasting
    • Corporate compliance
    • Healthcare Compliance
    • Quality and Regulatory rules and guidelines that apply to customer complaints
    • Standard rules and training around the code of conduct for all employees
  • Develop and maintain relationships with key physicians, nurses, clinicians, biomed technicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Work with Salesforce.com and review pipeline on a monthly basis
  • Work with accounting order entry software

 

Reporting Relationships:

Position reports to CEO

 

 

Education:

Bachelor’s degree required.

Experience Requirements:

  • Minimum 3 years’ experience of demonstrated success in medical device sales or medical sales experience
    • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required.

 

Other Required Skills and Qualities:

  • Strong oral and written communications skills.
  • Excellent customer service, interpersonal and communication skills.
  • Access to hospitals and specific departments in geographic territory.

 

Preferred Qualifications:

  • 5 years of inside sales experience

 

External Interface:

  • Nurses/CRNAs, Physician’s Assistants, Biomedical Technicians, Materials Managers, Procurement Directors, Pharmacy, and Hospital Administration
jobs@qcore.com
Position: R&D Lab Supervisor
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

 

Job Description

  • Lead and perform verification and validation for new products and components
  • Define product testing strategy for multi-disciplinary projects
  • Lead departmental tasks that include problem solving and critical/root cause analysis.
  • Perform document experiments/testing methodically including result summary, analysis and interpretation.
  • Assist with customer facility audits.
  • Define and evaluate regulatory requirements.
  • Responsibility for the administrative and operative issues of the R&D lab
  • Provide professional support to the Lab team.
  • Education:Sc. in Biomedical /Mechanical /Electrical Engineering

M.Sc. – an advantage.

  • Job skills:
  • Experience of 2-4 years in medical device industry
  • Experience with testing of HW/SW and mechanical sub-systems from a multi-disciplinary company
  • Ability to work in a multi-disciplinary environment and interact with personnel from various fields
  • Regulatory knowledge – advantage
  • Computer skills: Knowledge of all major Office applications (Word, Excel, PowerPoint)
  • Language skills: Fluency in English with Good writing skills
  • Personality: Open-minded, able to work in a dynamic atmosphere and under pressure, motivated and creative, ability to “think outside the box”
jobs@qcore.com
Position: Controller
Avoset Health

Q Core Medical and its affiliates (Sorrel & Avoset) are international Medical Device companies that develop, manufacture and distribute innovative medical equipment in the field of drug delivery. We are looking for a talented and motivated Controller to secure all business aspects of this role.

    • Responsible for closing the monthly/quarterly and annual financial reports
    • Responsible for reporting to the authorities
    • Responsible for budget control and cash flow

    Direct manager: CFO

  • Education:
    • Engineering/Life-Sciences/Economics degree from an accredited establishment
    • MBA- advantage

 

  • Job skills:
    • 3+ years’ experience in medical device sales, distributor management advantageous
    • Experience in creating high level of customer experience
    • Excellent negotiation skills
    • Excellent presentation skills
    • Technical background

 

 

 

  • Computer skills:
    • MS Office applications including Word, Excel, PowerPoint and Outlook
    • Experience with ERP systems- advantage
    • Experience with CRM systems- advantage

 

 

  • Language skills: Excellent English – writing and verbal

 

  • Personality:
    • Hands on approach
    • Excellent interpersonal relationship; Self-motivated; Independent;
    • Proactive
    • Team player

 

  • Other:
    • Extensive travels
  • Education: Certified public accountant
  • Job skills:
  • A minimum of 2-3 years’ experience as an accountant in one of the “Big 4” companies – a must
  • 3-5 years of experience in a high tech or a manufacturing company
  • High business understanding skills
  • Computer skills:
  • SAP – Advantage
  • Language skills: Fluent English – mother tongue level
  • Personality:
  • Highly independent, assertive and confident
  • Has the Ability to multitask , work under pressure and long irregular hours
jobs@qcore.com

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Open Positions at

Job Description:
Job Requirements:
Other:
Please send CV to: jobs@qcore.com

News & Events


Sorrel's Platform Wins MedTech Breakthrough Award
June 2019
Eitan Group Opens New Office in Southern California, Embraces Burgeoning Local MedTech Community
June 2019

USA

NHIA
March 9-13, 2019

Orlando Florida

Homecare Magazine
March 2019

The Home Infusion Data Deficit & Patient Safety

Sorrel in ONdrugDelivery’s PFS & Injection Devices issue February 2019
February 2019

UV STERILISATION & THE CASE FOR PREFILLED & PRELOADED DRUG DELIVERY SYSTEMS

Q Core Medical opens European hub
February 2019

France

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