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A world of Medical Infusion Solutions

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Reimagining
drug delivery

About Eitan Group

Eitan Group is reinventing drug delivery across the continuum of care with connected, software-based solutions from the hospital to the home. Building new levels of interconnectivity for infusion systems, and integrating innovation with wearable drug delivery platforms, we are creating user-friendly, patient-centric solutions to meet evolving drug delivery needs.

Open Positions

Position: Inside Sales and Customer Service Manager
Eitan Group - USA

Eitan Group is focused on infusion therapy and technologies, developing future-ready systems for hospital care and ambulatory settings, as well as wearable solutions for easy self-administration. Eitan Group initially entered the infusion market with the launch of the Sapphire infusion system in 2009, and a decade later, with over 18 million liters of infusions completed, now consists of three affiliate companies: Q Core Medical, Sorrel Medical and Avoset Health. With a focus on innovating patient-centered care, and safety, the Eitan Group is re-imagining infusion therapy with connected, software-based solutions.

Purpose of the Position:

Reporting to the CEO of Eitan Group North America, the Inside Sales and Customer Service Manager is responsible for onboarding new customers and helping build our business and achieving a sales goals by supporting and facilitating sales of Sapphire products and product solutions.

 

Responsibilities (fundamental job duties):

  • Achieve inside sales goals set by the CEO
  • Qualify and develop leads and sell capital and accessory products over the phone
  • Demonstrate an in-depth knowledge of Sapphire products and services
  • Partner with field territory managers to identify and nurture leads and support ongoing sales
  • Provide necessary training support on the safety and the efficacy of products in the portfolio
  • Understand market trends and analyze customer buying patterns (Market Awareness)
  • Acquire and maintain current knowledge of competitor’s position in marketplace and implement selling strategies to win business
  • Take full responsibility for being up-to-date on:
    • Developmental goals, sales territory objectives and administrative requirements
    • Sales compensation plan and knowledge around analytics/reporting
    • Monthly sales forecasting
    • Corporate compliance
    • Healthcare Compliance
    • Quality and Regulatory rules and guidelines that apply to customer complaints
    • Standard rules and training around the code of conduct for all employees
  • Develop and maintain relationships with key physicians, nurses, clinicians, biomed technicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Work with Salesforce.com and review pipeline on a monthly basis
  • Work with accounting order entry software

 

Reporting Relationships:

Position reports to CEO

 

 

Education:

Bachelor’s degree required.

Experience Requirements:

  • Minimum 3 years’ experience of demonstrated success in medical device sales or medical sales experience
    • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required.

 

Other Required Skills and Qualities:

  • Strong oral and written communications skills.
  • Excellent customer service, interpersonal and communication skills.
  • Access to hospitals and specific departments in geographic territory.

 

Preferred Qualifications:

  • 5 years of inside sales experience

 

External Interface:

  • Nurses/CRNAs, Physician’s Assistants, Biomedical Technicians, Materials Managers, Procurement Directors, Pharmacy, and Hospital Administration
jobs@qcore.com
Position: R&D Lab Supervisor
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

 

Job Description

  • Lead and perform verification and validation for new products and components
  • Define product testing strategy for multi-disciplinary projects
  • Lead departmental tasks that include problem solving and critical/root cause analysis.
  • Perform document experiments/testing methodically including result summary, analysis and interpretation.
  • Assist with customer facility audits.
  • Define and evaluate regulatory requirements.
  • Responsibility for the administrative and operative issues of the R&D lab
  • Provide professional support to the Lab team.
  • Education:Sc. in Biomedical /Mechanical /Electrical Engineering

M.Sc. – an advantage.

  • Job skills:
  • Experience of 2-4 years in medical device industry
  • Experience with testing of HW/SW and mechanical sub-systems from a multi-disciplinary company
  • Ability to work in a multi-disciplinary environment and interact with personnel from various fields
  • Regulatory knowledge – advantage
  • Computer skills: Knowledge of all major Office applications (Word, Excel, PowerPoint)
  • Language skills: Fluency in English with Good writing skills
  • Personality: Open-minded, able to work in a dynamic atmosphere and under pressure, motivated and creative, ability to “think outside the box”
jobs@qcore.com
Position: Complaints Analyst
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

We are seeking a high quality and trust-able employee to assure that our products comply with the strictest medical standards in the market

We are looking for a highly motivated quality oriented individual capable of fast learning and operating in high pace environment.

Job Description:

  • Generate, investigate, document and summarize customer complaints following the strict regulatory demands and company’s procedures
  • Provide feedback and background information of returned product investigation
  • Identify potential risks, customer dissatisfaction and escalate when relevant
  • Summarize properly complaint’s investigations and author sensitive closure letters to answer the Customer
  • Support other departments by making decisions on potential reportable events, including  external audits responses
  • Education: Engineer / Practical Engineer / Bachelor’s degree in any field.

Engineering / science – an advantage

  • Job skills:
    • Ability to work with cross-functional teams and to interact effectively with peers, management and customers
    • Knowledge of global Quality requirements for pharmaceutical or medical devices and combination products – an advantage
    • Familiarity with ERP systems or CRM – an advantage
  • Computer skills: Very good office skills (Word, Excel, PowerPoint)
  • Language skills: Fluent English – writing and verbal
  • Personality:
    • High motivated, “team player”
    • Paying attention to the small details and very well organized
    • Able to spend large amount of time solving complicated events in a stressful environment
    • Self-learning and responsible
jobs@qcore.com
Position: Process Engineering Manager
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

The Process Engineering Manager will be responsible for technical/engineering aspects of the production line performance, including design, optimization and monitoring manufacturing processes.

The main task is to allow production of high quality goods efficiently using GMP, Lean and other cost-effective methods.

  • Leads engineering activity regarding process optimization and capacity improvement, monitoring and continuous improvement of manufacturing processes
  • Leads engineering investigation and Failure Analysis activities in Operation, on component, product or process level
  • Leads engineering activity regarding design changes, test method and tooling design
  • Plan and execute process validation / jig validation
  • Manage scrap reduction and yield improvement activity in manufacturing processes
  • Main engineering point of contact to suppliers and vendors, considering quality of materials and manufacturing processes
  • Supports MRB processes in Operation, assisting with issues relating to CAPAs, complaints and manufacturing support
  • Supports Supply Chain in cost reduction activity.

 

Direct Manager: Director of R&D

  • Education: Degree in relevant field, Mechanics or Biomedical preferable

 

  • Job Skills:
  • Good understanding of manufacturing processes, experience in a medical devices industry – an advantage
  • Professional experience as process/manufacturing engineer – 5 years
  • Professional experience with multi discipline product of 2-3 years
  • Good understanding in pneumatic and mechanics- a must
  • Professional experience with Solidworks – a must
  • Clean room work experience – an advantage
  • Familiarity with FDA and ISO 13485 medical device regulations.
  • Familiarity with Design for Manufacturability and Assembly (DFM / DFA) is desired.
  • Good technical abilities and technical curiosity
  • Position responsibilities require project management skills and multi-tasking ability.
  • Good analytical skills, self-starter with drive, focus, and initiative.

 

 

  • Language skills: Good English, both written and verbal
  • Personality:
  • Self-starter with drive, focus, and initiative
  • Good communication and interpersonal skills
  • An ability of technical leadership in matrix and changing environment.

 

jobs@sorrelmedical.com
Position: Verification and Validation Manager
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • Lead/manage multi-disciplinary V&V projects on new products and designs for our injectors platform
  • Provide technical leadership and manage a team of engineers, including the R&D lab that provides research and V&V services
  • Evaluate design and requirements documentation to create verification and validation plans, protocols, and reports for multi-disciplinary projects
  • Coordinate execution of the tests using internal and external test laboratories
  • Lead departmental tasks that include problem solving and critical/root cause analysis
  • Design and implementation of experiments for various projects
  • Define and evaluate regulatory requirements

 

  • Education: M.Sc. or higher degree from a known University with at least 1 degree in engineering discipline – must
  • Job Skills:
  • Minimum 5 years of experience as a manger, in the medical device filed
  • Experience working with regulatory standards
  • Proven research abilities
  • Language skills: Fluency in English with excellent writing skills
  • Personality: Motivated and creative, ability to “think outside the box”

 

jobs@sorrelmedical.com
Position: Junior Real Time Embedded Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • Develop SW for multidisciplinary medical device
  • Produce design documentation according to FDA requirements.
  • Work in a team and report to group leader.

Direct Manager:  Company’s CTO

  • Education: Bachelor degree in Computer Sciences or Electrical Engineering from a well-known establishment
  • Job skills:

Mandatory:

  • At least 1 years of proven hands-on in RT Embedded systems SW design with preemptive, multitasking RT operating system
  • Knowledge and understanding of micro-controllers
  • Good C programming skills

Advantages:

  • Knowledge and understanding of interfaces drivers and HW subsystems such as I2C, 1Wrie bus, SPI, UART, ADC etc.
  • Acquaintance with SW tools, defect tracking tools and code review tools
  • C# programming skills
  • Experience in a medical devices company
  • Computer skills:
  • Knowledge of all major Office applications (Word, Excel, PowerPoint)
  • Language skills: Fluent English – written and spoken
  • Personality: Curious, eager to learn; Capable of working in a team; Structured, analytical thought process

 

jobs@sorrelmedical.com
Position: Verification and Validation Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • Design and implement experiments for various projects
  • Lead verification and validation efforts for new products and components
  • Document experiments/testing methodically including result summary, analysis and interpretation
  • Participate in departmental tasks that include problem solving and critical/root cause analysis

Direct Manager: V&V Manager

  • Education:Sc. in Biomedical Engineering
  • Job skills:
    • Experience with testing of HW,SW and mechanical sub-systems
    • Proven analytical, problem-solving and troubleshooting skills
    • Experience of 1-2 years in medical device industry – advantage
    • Prior work in a regulated environment, following development standards and processes – Advantage
  • Computer skills:
    • Full control of all MS-Office applications
    • Background in programming – advantage
  • Language skills: Fluent English – written and spoken.
  • Personality:
    • Friendly, motivated, meticulous, analytical mind, creative, expressive, excellent organizational skills

 

jobs@sorrelmedical.com
Position: Senior Controller
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • Responsible for closing the monthly/quarterly and annual financial reports
  • Responsible for reporting to the authorities
  • Responsible for budget control and cash flow

Direct manager: CFO

  • Education: Certified Public Accountant
  • Job skills:
  • A minimum of 2-3 years’ experience as an accountant in one of the “Big 4” companies – a must
  • 3-6 years of experience as controller in a high tech or a manufacturing company
  • High business understanding skills
  • Computer skills:
  • SAP – Advantage
  • Language skills: Fluent English
  • Personality:
  • Highly independent, assertive and confident
  • Has the Ability to multitask , works well under pressure and is willing to work long irregular hours
jobs@sorrelmedical.com
Position: Mechanical Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

Mechanical design with a focus on injection molded plastics and multidisciplinary devices.

 

Direct Manager: Mechanical Manager

 

  • Education: Undergraduate degree in mechanical engineering from a well-known university
  • Job Skills:
  • At least 5 years of proven work experience in mechanical product design and drafting
  • At least 3 years of proven work experience designing injection molded plastics
  • SolidWorks expert
  • Computer Skills:
  • Full control of all Microsot Office applications
  • SolidWorks
  • Language skills: Fluent English (written and verbal)
  • Personality: Excellent interpersonal relationship; self-motivated; independent; able to work under pressure, team player, ‘out of the box’ thinker
jobs@sorrelmedical.com
Position: R&D Project manager
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

The R&D Project manager will lead multi-disciplinary projects, specifically with software orientation, to bring our medical devices from design concept to commercialization.

Responsibilities:

  • Involved in all stages of new product development from requirements management and system architecture to manufacturing transfer
  • Primary technical contact for both client and internal team members; Highly engaged with clients technical experts and marketing
  • Lead risk management activity, applying structured tools (FMECA, PFMEA, etc.) to drive mitigation of risks through product design.

Direct Manager: System Manager

  • Education: Sc. in BS degree in Electrical, Mechanical or Biomedical Engineering from a well-known University
  • Job skills:
    • 2-4 years of experience in a multi-disciplinary company – must
    • Background in the medical field – advantage
    • Experience working with regulatory standards
    • Proven research abilities

 

  • Computer skills: Full control of all office applications
  • Language skills: Fluent English – writing and verbal.
  • Personality:
  • Motivated, meticulous, analytical mind, excellent organizational skills

 

 

jobs@sorrelmedical.com
Position: Program Manager
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • The Program Manager will act as a coordinator and supervisor in the customer-facing development programs of our wearable drug delivery platform.
  • A liaison between project staff and the customer project team; building internal infrastructure to enable efficient cross-collaboration.
  • Working across large international pharmaceutical companies, both in the EU and the US, with multidisciplinary teams, driving coordination to ensure that all required deliverables are completed and provided to the customer on-time.
  • Education: Bachelor’s degree in engineering or life sciences
  • Experience:
  • 2 – 4 years demonstrated experience in international customer facing positions, including project/product/program/account management.
  • Experience in a medical device/pharmaceutical company – major advantage
  • Language Skills:
    • English – Fluent and flawless (ability to present, speak and correspond with ease, as this will be the primary language of your daily work)
    • Hebrew – Professional proficiency (ability to work with Israeli coworkers)
  • Computer Skills: Full control of MS Office applications – must
  • Additional Skills:
  • Customer and service oriented; confident, polite and respectful
  • Strong written, verbal communication and interpersonal skills
  • Tech savvy
    • Ability to have a thorough technical understanding of the development project of an electro-mechanical medical device
  • Good organizational and planning skills
  • Team player, positive and upbeat; able to integrate into a young, vibrant and innovative medical device company
jobs@sorrelmedical.com
Position: QA Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

The Engineer will be a part of the Quality and Regulatory department, working as part of the QA team.

  • Conduct QA activities relating to data analysis and statistics, calibrations, SOP reviews and approvals.

 

  • Responsible for the supplier management activities.

 

  • Perform Internal and Supplier audit.
  • Attend R&D project routine meetings as the QA representative.
  • Review and approve deliverables and additional documents which are required for the R&D projects
  • Act as a QA representative of change controls initiated throughout the R&D products and for commercial products and for changes related to the QMS.
  • Maintain CAPA and Non-conforming activities

 

Direct manager: QA Manger

  • Education:
    • Sc in Engineering in one of the following fields: Quality\ Biomedical \ Biotechnology or in Bioscience education

 

  • Job skills:
    • At least 2 years’ experience in QA or RA, preferably with R&D projects, in a medical device or pharma manufacturing company according to GMP and regulatory requirements (FDA QSR 820, ISO 13485)
    • Proven experience in Audits ( CE, FDA)
    • Experience working in medical device product development (product design) and manufacturing (process design, process validation, and production).
    • Full control of all MS-Office applications
    • Auditor qualification – an advantage
    • Experience in supporting sterile production and clean rooms – an advantage

 

  • Computer skills: Full control of all MS-Office applications
  • Language skills: Fluent English – writing and verbal.
  • Personality:
    • Ability to work under pressure and in tight schedules
    • Ability to work in Multidisciplinary work opposite various stakeholders internally and externally

 

jobs@sorrelmedical.com

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Open Positions at

Job Description:
Job Requirements:
Other:
Please send CV to: jobs@qcore.com

News & Events


Eitan Group Launches New Preventative Maintenance Servicing Tool for Sapphire Line of Infusion Pumps
November 07, 2019
Eitan Group will be at #Medica2019 in Düsseldorf, Germany
November 18-20, 2019

Meet us at the Israel Pavilion in Hall 16 at booth #M20 to learn more about our innovative drug delivery devices

Sorrel's Platform Wins MedTech Breakthrough Award
June 2019
Eitan Group Opens New Office in Southern California, Embraces Burgeoning Local MedTech Community
June 2019

USA

NHIA
March 9-13, 2019

Orlando Florida

Homecare Magazine
March 2019

The Home Infusion Data Deficit & Patient Safety

Sorrel in ONdrugDelivery’s PFS & Injection Devices issue February 2019
February 2019

UV STERILISATION & THE CASE FOR PREFILLED & PRELOADED DRUG DELIVERY SYSTEMS

Q Core Medical opens European hub
February 2019

France

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