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A world of Medical Infusion Solutions

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Reimagining
drug delivery

About Eitan Group

Eitan Group is reinventing drug delivery across the continuum of care with connected, software-based solutions from the hospital to the home. Building new levels of interconnectivity for infusion systems, and integrating innovation with wearable drug delivery platforms, we are creating user-friendly, patient-centric solutions to meet evolving drug delivery needs.

Open Positions

Position: Inside Sales and Customer Service Manager
Eitan Group - USA

Eitan Group is focused on infusion therapy and technologies, developing future-ready systems for hospital care and ambulatory settings, as well as wearable solutions for easy self-administration. Eitan Group initially entered the infusion market with the launch of the Sapphire infusion system in 2009, and a decade later, with over 18 million liters of infusions completed, now consists of three affiliate companies: Q Core Medical, Sorrel Medical and Avoset Health. With a focus on innovating patient-centered care, and safety, the Eitan Group is re-imagining infusion therapy with connected, software-based solutions.

Purpose of the Position:

Reporting to the CEO of Eitan Group North America, the Inside Sales and Customer Service Manager is responsible for onboarding new customers and helping build our business and achieving a sales goals by supporting and facilitating sales of Sapphire products and product solutions.

 

Responsibilities (fundamental job duties):

  • Achieve inside sales goals set by the CEO
  • Qualify and develop leads and sell capital and accessory products over the phone
  • Demonstrate an in-depth knowledge of Sapphire products and services
  • Partner with field territory managers to identify and nurture leads and support ongoing sales
  • Provide necessary training support on the safety and the efficacy of products in the portfolio
  • Understand market trends and analyze customer buying patterns (Market Awareness)
  • Acquire and maintain current knowledge of competitor’s position in marketplace and implement selling strategies to win business
  • Take full responsibility for being up-to-date on:
    • Developmental goals, sales territory objectives and administrative requirements
    • Sales compensation plan and knowledge around analytics/reporting
    • Monthly sales forecasting
    • Corporate compliance
    • Healthcare Compliance
    • Quality and Regulatory rules and guidelines that apply to customer complaints
    • Standard rules and training around the code of conduct for all employees
  • Develop and maintain relationships with key physicians, nurses, clinicians, biomed technicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Work with Salesforce.com and review pipeline on a monthly basis
  • Work with accounting order entry software

 

Reporting Relationships:

Position reports to CEO

 

 

Education:

Bachelor’s degree required.

Experience Requirements:

  • Minimum 3 years’ experience of demonstrated success in medical device sales or medical sales experience
    • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required.

 

Other Required Skills and Qualities:

  • Strong oral and written communications skills.
  • Excellent customer service, interpersonal and communication skills.
  • Access to hospitals and specific departments in geographic territory.

 

Preferred Qualifications:

  • 5 years of inside sales experience

 

External Interface:

  • Nurses/CRNAs, Physician’s Assistants, Biomedical Technicians, Materials Managers, Procurement Directors, Pharmacy, and Hospital Administration
jobs@qcore.com
Position: Product Specialist
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

  • The Product Specialist will act as a coordinator and supervisor in the customer-facing development programs of our wearable drug delivery platform
  • Working to define new products with our customers, researching the market, defining user needs and product requirements
  • A liaison between project staff and the customer project team; building internal infrastructure to enable efficient cross-collaboration
  • Working across large international pharmaceutical companies, both in the EU and the US, with multidisciplinary teams, driving coordination to ensure that all required deliverables are completed and provided to the customer on-time

Direct Manager: Director of Product

  • Education: Bachelor’s degree in engineering or life sciences
  • Experience:
  • 1-3 years demonstrated experience in international customer facing positions, including project/product/program/account management
  • Experience in a medical device/pharmaceutical company – major advantage
  • Language Skills:
  • English: Fluent and flawless (ability to present, speak and correspond with ease, as this will be the primary language of your daily work)
  • Hebrew: Professional proficiency (ability to work with Israeli coworkers)
  • Computer Skills: Full control of MS Office applications – must
  • Additional Skills:
  • Customer and service oriented; confident, polite and respectful
  • Strong written, verbal communication and interpersonal skills
  • Tech savvy; ability to have a thorough technical understanding of the development project of an electro-mechanical medical device
  • Good organizational and planning skills
  • Team player, positive and upbeat; able to integrate into a young, vibrant and innovative medical device company
jobs@sorrelmedical.com
Position: Production Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

The Production Engineer will be responsible for technical/engineering aspects of the production line performance, including design for manufacturability, production tooling, configuration management & optimization and monitoring manufacturing.

The main task is to allow production of high quality goods efficiently using GMP, Lean and other cost-effective methods.

  • Leads engineering activity regarding Configuration management, design changes (ECO), NPI, test method and tooling design, monitoring and continuous improvement of manufacturing processes
  • Leads engineering investigation and Failure Analysis activities in Operation, on component, product or process level
  • Plan and execute process validation / jig validation
  • Manage scrap reduction and yield improvement activity in manufacturing processes
  • Main engineering point of contact to suppliers and vendors, considering quality of materials and manufacturing processes
  • Supports MRB processes in Operation, assisting with issues relating to CAPAs, complaints and manufacturing support

 

Direct Manager: Engineering Manager

 

 

  • Education: Degree in industrial Engineering, mechanics or Biomedical
  • Job Skills:
  • Good understanding of manufacturing processes, experience in a medical devices industry – an advantage
  • Professional experience as a production engineer with multi discipline product – 3 years
  • Good understanding in pneumatic and mechanics- a must
  • Professional experience with Solidworks – an advantage
  • Clean room work experience – an advantage
  • Familiarity with FDA and ISO 13485 medical device regulations.
  • Familiarity with Design for Manufacturability and Assembly (DFM / DFA) is desired.
  • Good analytical skills, self-starter with drive, focus, and initiative.
  • Language skills: Good English, both written and verbal
  • Personality:
  • Self-starter with drive, focus, and initiative
  • Good communication and interpersonal skills
  • An ability of technical leadership in matrix and changing environment.

 

jobs@sorrelmedical.com
Position: Controller
Eitan Group - US

The controller will be responsible for the company accounting, financial statements and budget control. He or she will create and record financial transactions and generate reports from that information. The creation of financial transactions includes posting information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices. The Controller will also reconciles accounts to ensure their accuracy.

Desired Qualifications:

The controller candidate should have an Associate’s degree in accounting or business administration, or equivalent business experience, as well as a knowledge of bookkeeping and generally accepted accounting principles. Preference will be given to candidates with a working knowledge of the QuickBooks accounting software package. Should be very detail oriented.

Responsibilities and Principal Accountabilities:

  • Maintain the monthly/quarterly/annual budget
  • Responsible for bookkeeping & accounting system
  • Process payroll
  • Issue invoices to customers and responsible for collection
  • Responsible for sales tax
  • Conduct a monthly closing and bank reconciliation
  • Comply with local, state, and federal government reporting requirements
  • Provide administrative support to management as requested
  • Calculate and issue financial analysis of the financial statements
  • Provides reporting package to the parent company
  • Reports to: CFO
  • Skills:
    • Articulate, high integrity, self-motivated, detail oriented, flexible.
    • Excellent customer service skills, able to respond promptly to finance needs
    • Excellent communication skills. Able to balance team and individual responsibilities.
    • Able to set goals and objectives
  • Education: Associates Degree or equivalent experience
  • Experience:
  • More than 5 years of experience in accounting/finance positions
  • Medical device background – an advantage
  • com experience – an advantage
  • Computer skills: Microsoft windows (Excel, Word, Outlook) required, QuickBooks.

 

jobs@eitangroup.com
Position: Customer Care Advocate
Eitan Group - US

Purpose of the Position:
Coordinate customer order fulfillment to ensure customer expectations are met in a friendly and professional manner. Facilitate problem resolution in the order fulfillment process utilizing supply chain knowledge and resources.
Responsibilities (fundamental job duties) and Principal Accountabilities:
1. Coordinate successful order fulfillment, ensuring accurate application of information, while demonstrating an understanding of order entry system and sufficient knowledge of logistics policies and Customer Service procedures to maintain internal controls.
2. Respond to customer inquiries and take orders by phone and input orders so they can be shipped within 24 hours.
3. Build and maintain loyal relationships with internal and external customers, using personal or other soft skill phone etiquette tools to exceed customer expectations in addition to offering the customer solutions/options as a result of effective problem solving.
4. Provide superior service to sales personnel and customers with current information on products, stock availability, shipping information and customer requirements. Be able to suggest alternative plans when orders cannot be serviced as requested.

Job Requirements:
Education: Associates Degree or equivalent experience
Experience:

Three years of experience in customer service. Excellent customer service skills, able to respond promptly to customer needs. Excellent communication skills. Able to balance team and individual responsibilities. Able to set goals and objectives, understand procedures and accept constructive criticism.
Specialized Knowledge:

Computer skills, Microsoft windows (Excel, Word, Outlook) required.
QuickBooks, Medical Device and Saleforce.com experience a plus.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit and respond to standard desk job demands, stand and walk. Must be able to lift a minimum of 15 pounds.

jobs@eitangroup.com
Position: IT & IS Director
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, Q Core develops infusion pumps and their related accessory products.

  • Leading digital transformation and building strategy throughout the departments: identifying and resolving system failures in order to meet business needs, by leading revisions to business processes, planning, creating and execution of organization data strategy according to internal needs and best practice market opportunities
  • Administer effective delivery of all projects with an appropriate budget and timeframe.
  • Overall responsibility of Infrastructure including: on premise servers, VMWare based Data center, AWS hosted cloud servers, office 365 and various, telephone systems and other cloud services.
  • Managing IT & IS departments
  • Manage 3rd party vendors and contractors, both software and hardware

 

Direct Manager: VP of Operations

  • 5-10 years of managing IS in global companies
  • Excellent knowledge of ERP, Quality systems, billing & CRM systems, including but not limited to SalesForce, SAP business one, Dot compliance and more.
  • Background in designing, planning, developing and implementing IT and information systems
  • Solid understanding of data analysis, budgeting, and business operation
  • Language skills: Fluent English (written and verbal)
  • Personality: Excellent interpersonal relationship; Must be a strategic thinker with confidence and speed in execution; Excellent analytical and negotiation skills are required, excellent customer service approach
jobs@qcore.com
Position: Senior Mechanical Engineer
Sorrel Medical

Sorrel Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop wearable infusion pumps and their related accessory products.

We are looking for a Senior Mechanical Engineer to join our Mechanical team in the R&D department.

  • Mechanical design leader with a focus on injection molded plastics and multidisciplinary devices.
  • Education: BSc in mechanical engineering from a well-known university
  • Job Skills:
  • At least 5 years of proven work experience in mechanical product design and drafting
  • At least 3 years of proven work experience designing injection molded plastics
  • Very good writing skills
  • Computer Skills:
  • Full control of all Microsot Office applications
  • SolidWorks
  • Language skills: Fluent English (written and verbal)
  • Personality: Excellent interpersonal relationship; self-motivated; independent; able to work under pressure, team player, ‘out of the box’ thinker
jobs@sorrelmedical.com
Position: Regional Sales Manager – Western US
Eitan Group - US

Eitan Group is focused on infusion therapy and technologies, developing future-ready systems for hospital care and ambulatory settings, as well as wearable solutions for easy self-administration. Eitan Group initially entered the infusion market with the launch of the Sapphire infusion system in 2009, and a decade later, with over 18 million liters of infusions completed, now consists of three affiliate companies: Q Core Medical, Sorrel Medical and Avoset Health. With a focus on innovating patient-centered care, and safety, the Eitan Group is reimagining infusion therapy with connected, software-based solutions.

Purpose of the Position:

Reporting to the CEO of Eitan Group North America, the Regional Sales Manager is responsible for building a business and achieving a sales quota by selling Sapphire products and product solutions within the Western US.

  • Achieve sales goals set by the CEO
  • Demonstrate an in-depth knowledge of Sapphire products and services
  • Demonstrate the ability to sell capital into both acute care and homecare settings
  • Ensure customers are trained on the safety and the efficacy of products in the portfolio
  • Understand market trends and analyze customer buying patterns (Market Awareness)
  • Acquire and maintain current knowledge of competitor’s position in marketplace and implement selling strategies to win business
  • Take full responsibility for being up-to-date on:
    • Developmental goals, sales territory objectives and administrative requirements
    • Sales compensation plan and knowledge around analytics/reporting
    • Monthly sales forecasting
    • Corporate compliance around expense management
    • Healthcare Compliance
    • Quality and Regulatory rules and guidelines that apply to customer complaints
    • Standard rules and training around the code of conduct for all employees
    • Necessary hospital credentialing that may be required for access
    • Field inventory reconciliation
  • Develop and maintain relationships with key physicians, nurses, clinicians, biomed technicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Work with Salesforce.com and review pipeline on a monthly basis
  • Spend at least 4 days in the field calling on customers
  • Substantial travel required in first 12 months of position (>50%)

 

Reporting Relationships:

Position reports to CEO

Education:

Bachelor’s degree required.

Experience Requirements:

  • Minimum 3 years’ experience of demonstrated success in infusion pump medical device sales or medical sales experience
    • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required.

 

Other Required Skills and Qualities:

  • Strong oral and written communications skills.
  • Excellent customer service, interpersonal and communication skills.
  • Access to hospitals and specific departments in geographic territory.

 

Preferred Qualifications:

  • 5 years of ambulatory electronic pump Sales Experience Preferred
  • Prefer candidate to be in the Top 10% of Sales Force

 

External Interface:

  • Anesthesiologists, Nurses/CRNAs, Physician’s Assistants, Biomedical Technicians, Materials Managers, Procurement Directors, Pharmacy, and Hospital Administration including the CFO, CMO, CNO

Applicant rank

Top 10% of 100 applicants

jobs@eitangroup.com

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Open Positions at

Job Description:
Job Requirements:
Other:
Please send CV to: jobs@qcore.com

News & Events


Eitan Group Launches New Preventative Maintenance Servicing Tool for Sapphire Line of Infusion Pumps
November 07, 2019
Eitan Group will be at #Medica2019 in Düsseldorf, Germany
November 18-20, 2019

Meet us at the Israel Pavilion in Hall 16 at booth #M20 to learn more about our innovative drug delivery devices

Sorrel's Platform Wins MedTech Breakthrough Award
June 2019
Eitan Group Opens New Office in Southern California, Embraces Burgeoning Local MedTech Community
June 2019

USA

NHIA
March 9-13, 2019

Orlando Florida

Homecare Magazine
March 2019

The Home Infusion Data Deficit & Patient Safety

Sorrel in ONdrugDelivery’s PFS & Injection Devices issue February 2019
February 2019

UV STERILISATION & THE CASE FOR PREFILLED & PRELOADED DRUG DELIVERY SYSTEMS

Q Core Medical opens European hub
February 2019

France

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