A world of Medical Infusion Solutions


drug delivery

About Eitan Group

Eitan Group is reinventing drug delivery across the continuum of care with connected, software-based solutions from the hospital to the home. Building new levels of interconnectivity for infusion systems, and integrating innovation with wearable drug delivery platforms, we are creating user-friendly, patient-centric solutions to meet evolving drug delivery needs.

Open Positions

Position: IT Group Manager
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, Q Core develops infusion pumps and their related accessory products. The SCM will lead all aspects of supply chain management including, but not limited to, purchasing, logistics, warehousing, inventory management, material forecasting, capacity planning and sourcing, master scheduling, inventory control and financial costing, as necessary for materials support to Q Core production facility. This position will provide leadership and direction on a cross functional basis.

  • Complete responsibility and hands on management of the organization IT Infrastructure including On premise VMWare based Data center, AWS hosted cloud servers and office 365 and various other cloud services.
  • Complete responsibility and hands on management of the organization servers. Windows servers management, installation patching and troubleshooting
  • Complete responsibility and hands on management of the organization security systems including: FortiGate firewalls, Anti-virus and other security related tools. Responsibility to define and implement the organization IT security policy – constantly adjusting it to changing business needs and regulations.
  • Manage IT team of qualify workers from the are of: Infrastructure, IS and project lead. Plan and execute IT projects. Manage teams of internal resources ( IT department and others related to other organization units) as well as third party vendors and service providers.
  • Manage the Helpdesk services making sure service level goals are planned, tracked and met.
  • Participation and leadership of complex Information systems projects involving Sap Business One as well as internally developed systems and tools.

Direct Manager: VP of operations

Job Skills

  • At least 3 years as system manager – responsible for at least 20 Virtual server and Ability to plan and execute complex corporate wide IT related changes and implementation of new technologies, tools and platforms
  • Participate and lead IT projects ( including requirements analysis, Planning, tracking project …)
  • FortiGate Firewalls
  • VMWARE High Availability Cluster – expert level
  • Microsoft Windows Server Administration – expert level
  • IBM Storage – basic knowledge
  • SAP business one – basic knowledge& experience both as an end user and as system admin in an organization running SAP B1
  • SQL Server & IIS – basic knowledge & hands on experience

Language skills:

  • Fluent English (written and verbal)


  • Excellent interpersonal relationship; Must be a strategic thinker with confidence and speed in execution; Excellent analytical and negotiation skills are required
Position: Development QA Engineer
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

We are looking for a talented and motivated engineer for the Quality Assurance Department.

Job Description

The development QA Engineer will be a part of the product QA team; He/she will be a QA focal point for the R&D projects for new and commercial products.

  • Attend R&D project routine meetings as the product QA team representative.
  • Review and approve deliverables and additional documents which are required for the R&D projects according to internal SOPs and regulatory requirements.
  • Participate in risk-evaluation processes related to R&D projects as the product QA representative.
  • Act as a QA leader of change controls initiated throughout the R&D products and for commercial products.
  • Conduct QA activities relating to data analysis and statistics, calibrations, SOP reviews and approvals, audit tasks and support of non-conformity investigations.

Direct manager: QA Product Team Leader

  • Education:Sc. in Biomedical\Biotechnology\Chemical Engineering
  • Job Skills: At least 2 years experience in QA or RA, preferably with R&D projects, in a medical device or pharma manufacturing company according to GMP and regulatory requirements (FDA QSR 820, ISO 13485)
    • Auditor qualification – an advantage
    • Experience in supporting sterile production – an advantage
  • Computer Skills: Full proficiency of all MS-Office applications
  • Language skills: English – fluent (reading, writing and speaking)
  • Personality: Motivated, committed, creative, team player and proactive.
Position: Inside Sales and Customer Service Manager
Eitan Group - USA

Eitan Group is focused on infusion therapy and technologies, developing future-ready systems for hospital care and ambulatory settings, as well as wearable solutions for easy self-administration. Eitan Group initially entered the infusion market with the launch of the Sapphire infusion system in 2009, and a decade later, with over 18 million liters of infusions completed, now consists of three affiliate companies: Q Core Medical, Sorrel Medical and Avoset Health. With a focus on innovating patient-centered care, and safety, the Eitan Group is re-imagining infusion therapy with connected, software-based solutions.

Purpose of the Position:

Reporting to the CEO of Eitan Group North America, the Inside Sales and Customer Service Manager is responsible for onboarding new customers and helping build our business and achieving a sales goals by supporting and facilitating sales of Sapphire products and product solutions.


Responsibilities (fundamental job duties):

  • Achieve inside sales goals set by the CEO
  • Qualify and develop leads and sell capital and accessory products over the phone
  • Demonstrate an in-depth knowledge of Sapphire products and services
  • Partner with field territory managers to identify and nurture leads and support ongoing sales
  • Provide necessary training support on the safety and the efficacy of products in the portfolio
  • Understand market trends and analyze customer buying patterns (Market Awareness)
  • Acquire and maintain current knowledge of competitor’s position in marketplace and implement selling strategies to win business
  • Take full responsibility for being up-to-date on:
    • Developmental goals, sales territory objectives and administrative requirements
    • Sales compensation plan and knowledge around analytics/reporting
    • Monthly sales forecasting
    • Corporate compliance
    • Healthcare Compliance
    • Quality and Regulatory rules and guidelines that apply to customer complaints
    • Standard rules and training around the code of conduct for all employees
  • Develop and maintain relationships with key physicians, nurses, clinicians, biomed technicians, department decision makers and/or administrators (multiple decision makers and influencers) within assigned accounts or markets
  • Work with and review pipeline on a monthly basis
  • Work with accounting order entry software


Reporting Relationships:

Position reports to CEO




Bachelor’s degree required.

Experience Requirements:

  • Minimum 3 years’ experience of demonstrated success in medical device sales or medical sales experience
    • Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required.


Other Required Skills and Qualities:

  • Strong oral and written communications skills.
  • Excellent customer service, interpersonal and communication skills.
  • Access to hospitals and specific departments in geographic territory.


Preferred Qualifications:

  • 5 years of inside sales experience


External Interface:

  • Nurses/CRNAs, Physician’s Assistants, Biomedical Technicians, Materials Managers, Procurement Directors, Pharmacy, and Hospital Administration
Position: R&D Lab Supervisor
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.


Job Description

  • Lead and perform verification and validation for new products and components
  • Define product testing strategy for multi-disciplinary projects
  • Lead departmental tasks that include problem solving and critical/root cause analysis.
  • Perform document experiments/testing methodically including result summary, analysis and interpretation.
  • Assist with customer facility audits.
  • Define and evaluate regulatory requirements.
  • Responsibility for the administrative and operative issues of the R&D lab
  • Provide professional support to the Lab team.
  • Education:Sc. in Biomedical /Mechanical /Electrical Engineering

M.Sc. – an advantage.

  • Job skills:
  • Experience of 2-4 years in medical device industry
  • Experience with testing of HW/SW and mechanical sub-systems from a multi-disciplinary company
  • Ability to work in a multi-disciplinary environment and interact with personnel from various fields
  • Regulatory knowledge – advantage
  • Computer skills: Knowledge of all major Office applications (Word, Excel, PowerPoint)
  • Language skills: Fluency in English with Good writing skills
  • Personality: Open-minded, able to work in a dynamic atmosphere and under pressure, motivated and creative, ability to “think outside the box”
Position: Complaints Analyst
Q Core Medical

Q Core Medical is an international Medical Device company that develops and manufactures innovative medical equipment. Specifically, we develop infusion pumps and their related accessory products.

We are seeking a high quality and trust-able employee to assure that our products comply with the strictest medical standards in the market

We are looking for a highly motivated quality oriented individual capable of fast learning and operating in high pace environment.

Job Description:

  • Generate, investigate, document and summarize customer complaints following the strict regulatory demands and company’s procedures
  • Provide feedback and background information of returned product investigation
  • Identify potential risks, customer dissatisfaction and escalate when relevant
  • Summarize properly complaint’s investigations and author sensitive closure letters to answer the Customer
  • Support other departments by making decisions on potential reportable events, including  external audits responses
  • Education: Engineer / Practical Engineer / Bachelor’s degree in any field.

Engineering / science – an advantage

  • Job skills:
    • Ability to work with cross-functional teams and to interact effectively with peers, management and customers
    • Knowledge of global Quality requirements for pharmaceutical or medical devices and combination products – an advantage
    • Familiarity with ERP systems or CRM – an advantage
  • Computer skills: Very good office skills (Word, Excel, PowerPoint)
  • Language skills: Fluent English – writing and verbal
  • Personality:
    • High motivated, “team player”
    • Paying attention to the small details and very well organized
    • Able to spend large amount of time solving complicated events in a stressful environment
    • Self-learning and responsible
Position: Process Engineering Manager
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

The Process Engineering Manager will be responsible for technical/engineering aspects of the production line performance, including design, optimization and monitoring manufacturing processes.

The main task is to allow production of high quality goods efficiently using GMP, Lean and other cost-effective methods.

  • Leads engineering activity regarding process optimization and capacity improvement, monitoring and continuous improvement of manufacturing processes
  • Leads engineering investigation and Failure Analysis activities in Operation, on component, product or process level
  • Leads engineering activity regarding design changes, test method and tooling design
  • Plan and execute process validation / jig validation
  • Manage scrap reduction and yield improvement activity in manufacturing processes
  • Main engineering point of contact to suppliers and vendors, considering quality of materials and manufacturing processes
  • Supports MRB processes in Operation, assisting with issues relating to CAPAs, complaints and manufacturing support
  • Supports Supply Chain in cost reduction activity.


Direct Manager: Director of R&D

  • Education: Degree in relevant field, Mechanics or Biomedical preferable


  • Job Skills:
  • Good understanding of manufacturing processes, experience in a medical devices industry – an advantage
  • Professional experience as process/manufacturing engineer – 5 years
  • Professional experience with multi discipline product of 2-3 years
  • Good understanding in pneumatic and mechanics- a must
  • Professional experience with Solidworks – a must
  • Clean room work experience – an advantage
  • Familiarity with FDA and ISO 13485 medical device regulations.
  • Familiarity with Design for Manufacturability and Assembly (DFM / DFA) is desired.
  • Good technical abilities and technical curiosity
  • Position responsibilities require project management skills and multi-tasking ability.
  • Good analytical skills, self-starter with drive, focus, and initiative.



  • Language skills: Good English, both written and verbal
  • Personality:
  • Self-starter with drive, focus, and initiative
  • Good communication and interpersonal skills
  • An ability of technical leadership in matrix and changing environment.
Position: Mechanical Engineer
Sorrel Medical

Sorrel Medical is a medical device company that develops and manufactures innovative medical equipment. Specifically, Sorrel Medical develops cutting edge wearable drug delivery devices.

Job Description:

Mechanical design with a focus on injection molded plastics and multidisciplinary devices.


Direct Manager: Mechanical Manager


  • Education: Undergraduate degree in mechanical engineering from a well-known university
  • Job Skills:
  • At least 5 years of proven work experience in mechanical product design and drafting
  • At least 3 years of proven work experience designing injection molded plastics
  • SolidWorks expert
  • Computer Skills:
  • Full control of all Microsot Office applications
  • SolidWorks
  • Language skills: Fluent English (written and verbal)
  • Personality: Excellent interpersonal relationship; self-motivated; independent; able to work under pressure, team player, ‘out of the box’ thinker


Open Positions at

Job Description:
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News & Events

Sorrel's Platform Wins MedTech Breakthrough Award
June 2019
Eitan Group Opens New Office in Southern California, Embraces Burgeoning Local MedTech Community
June 2019


March 9-13, 2019

Orlando Florida

Homecare Magazine
March 2019

The Home Infusion Data Deficit & Patient Safety

Sorrel in ONdrugDelivery’s PFS & Injection Devices issue February 2019
February 2019


Q Core Medical opens European hub
February 2019


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